GOTG Careline staff and counselors are trained to deal with individuals infected with HIV and AIDS and those who are affected by it, for example families, friends and community members. Training has been provided by international and local service providers to practice as HIV/AIDS facilitators and trainers. GOTG Careline facilitators do awareness and education in schools, organizations, companies and for community groups on request. Notably one of the departments that have benefitted from training as HIV/AIDS facilitators has been the Department of Education in KwaZulu Natal.  

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